I am sure you have heard the expression, “that’s ugly”, but have you ever really stopped and thought about those words?
I shy away from calling a person ugly, beauty is defined very differently from person to person; but actions can be very ugly.
Today I experienced ugly! During my shift at work a woman came to pick up her prescription and became so angry and hostile because her insurance wouldn’t cover it, she was too early in refilling, and she didn’t want to pay anything out of pocket. She yelled, accused us of refusing to fill her prescription, causing her to have life threatening health issues, and so on. All of this due to her NOT wanting to pay for 2 days of medicine until her insurance would cover again!
Her attitude was ugly, her voice was ugly, her actions and behavior….UGLY!! All because we followed procedure and policy, she showed “the ugly dark side”.
So very sad.
Heavenly father, please guard my tongue and actions in these and similar situations. Please give this young lady an understanding of the correct way to behave. Heal the broken and hurt. Amen
Sandra Sanders boundless trust